Last updated: 18.02.2026
Welcome to Mountain Products. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or purchasing our products, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Company Information
Mountain Products is a company focused on supplying natural bee bread sourced from Austria. Our products are pesticide-free and originate from natural sources.
For questions regarding these Terms, please contact us at:
Email: info@mountainproducts.com
2. Eligibility
By using this website, you confirm that you are at least 18 years old or using the website under supervision of a parent or legal guardian. You agree to provide accurate and complete information when placing an order.
3. Products and Product Information
Mountain Products sells natural bee bread and related products. We aim to provide accurate descriptions, images, and specifications. However:
- Product appearance may vary due to its natural origin.
- Information provided on this website is for general informational purposes only.
- Our products are not intended to diagnose, treat, cure, or prevent any disease.
Customers are responsible for checking ingredient suitability and allergies before use.
4. Orders and Payments
All orders placed through our website are subject to acceptance and availability.
- Prices are listed in [EUR] and may include or exclude VAT depending on your region.
- We reserve the right to refuse or cancel orders at our discretion, including suspected fraud or pricing errors.
- Payment must be completed before products are shipped.
5. Shipping and Delivery
We ship from within the European Union unless otherwise stated.
- Delivery times are estimates and not guaranteed.
- Risk of loss transfers to the customer upon delivery.
- Customers must ensure shipping information is correct at checkout.
Shipping costs and estimated delivery times are displayed during checkout.
6. Returns and Refunds
If you are a consumer located in the European Union, you may have the right to withdraw from your purchase within 14 days of receiving the goods, unless exemptions apply.
Conditions for returns:
- Products must be unopened, unused, and in original packaging.
- Due to hygiene and food safety reasons, opened products may not be eligible for return unless defective.
Refunds will be processed after returned goods are received and inspected.
7. Responsible Use
You agree not to:
- Use our website for unlawful purposes.
- Attempt to disrupt website functionality or security.
- Copy or exploit website content without written permission.
8. Intellectual Property
All content on this website, including text, branding, design, and images, is the property of Mountain Products or its licensors. Unauthorized use, reproduction, or distribution is prohibited.
9. Limitation of Liability
To the fullest extent permitted by law:
- Mountain Products shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
- Our total liability shall not exceed the amount paid for the product giving rise to the claim.
Nothing in these Terms excludes liability where it cannot legally be limited.
10. Health and Safety Disclaimer
Bee bread is a natural product and may not be suitable for everyone. Individuals with allergies to bee products or pollen should avoid consumption. Always consult a qualified professional if you have concerns about dietary supplements.
11. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect and process personal data.
12. Changes to These Terms
We reserve the right to update these Terms at any time. Updated versions will be published on this page with a revised “Last updated” date. Continued use of our website constitutes acceptance of the updated Terms.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the European Union and the applicable local jurisdiction where Mountain Products operates, unless mandatory consumer protection laws provide otherwise.
14. Contact
If you have questions regarding these Terms, please contact:
Mountain Products
info@mountainproducts.com