Mountain Products – Privacy Policy
Last updated: 18.02.2026
Mountain Products (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you visit our website, purchase products, or interact with our services.
This website operates on WordPress and WooCommerce and uses tracking technologies such as Meta Pixel for analytics and advertising purposes.
1. Company Information
Mountain Products
Email: info@mountainproducts.com
We act as the data controller for personal data collected through this website.
2. Personal Data We Collect
We may collect and process the following categories of personal data:
Information You Provide
- Name and contact details (email address, phone number)
- Billing and shipping address
- Order and payment details
- Account information (if you create an account)
- Messages submitted through forms or email
Automatically Collected Data
When you visit our website, certain information is collected automatically:
- IP address
- Browser type and device information
- Pages visited and actions taken
- Cookies and tracking identifiers
This data may be collected through WordPress, WooCommerce, and Meta Pixel technologies.
3. How We Use Your Information
We process personal data for the following purposes:
- Processing and delivering orders
- Providing customer support
- Improving website performance and user experience
- Fraud prevention and security
- Marketing and advertising (where consent is provided)
- Legal and accounting obligations
4. WooCommerce and Order Processing
Our online store is powered by WooCommerce. When you place an order:
- Personal data is used to process payments, shipping, and invoicing.
- Payment information is handled by secure third-party payment providers. We do not store full credit card details.
Order records may be retained for administrative, legal, and tax purposes.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to ensure proper functionality and improve performance.
Essential Cookies
Necessary for shopping cart functionality, login sessions, and checkout processes.
Analytics and Marketing Cookies
We use Meta Pixel to understand how visitors interact with our website and to measure advertising performance. Meta Pixel may collect:
- Page views
- Purchase events
- Device and browsing information
Meta may use this information according to its own privacy policies. Marketing cookies are only activated where required consent has been provided under applicable law.
6. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we rely on the following legal bases:
- Contractual necessity: to process orders and provide services
- Legal obligation: accounting and tax compliance
- Legitimate interests: improving website performance and preventing fraud
- Consent: marketing cookies and advertising tracking
You may withdraw consent at any time via your cookie preferences.
7. Data Sharing
We may share personal data with trusted third parties when necessary, including:
- Payment providers
- Shipping and logistics partners
- Website hosting providers
- Analytics and advertising platforms (such as Meta)
We do not sell personal data to third parties.
8. Data Retention
We retain personal data only as long as necessary:
- Order data: retained for legal and tax requirements
- Marketing data: until consent is withdrawn
- Analytics data: retained according to platform settings
9. Your Rights
Under applicable privacy laws, you may have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent for marketing tracking
Requests can be sent to: info@mountainproducts.com
10. Data Security
We implement technical and organizational measures to protect your data, including secure hosting environments, SSL encryption, and restricted administrative access within WordPress and WooCommerce.
11. Third-Party Services
Our website may contain links or integrations with third-party services. We are not responsible for the privacy practices of external platforms. We recommend reviewing their privacy policies separately.
12. Children’s Privacy
Our products and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children.
13. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be published on this page with a revised “Last updated” date.
14. Contact
If you have any questions about this Privacy Policy or your personal data, please contact:
Mountain Products
Email: info@mountainproducts.com